FAQ

​Payment and Shipping

 

After payment for your product, your item will be shipped out within one business day. Shipping is always free and we ship nationally and internationally. 

 

​Secure Ordering & Payment Options

 

This online store utilizes Wix Stores checkout process. This process is secured by HTTPS / TLS encryption and it is safe for your online purchases.

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Returns & Refunds

 

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Availability

At the Diamond Jewelry Outlet we do our best to keep our online inventories up to date the best we can but potentially could be circumstance where your online order for your Jewelry, Watch or Coins is placed at a similar time to a purchase in store. In the event of this your order will be refunded in whole. Thank you for your understanding. 

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